Quest Auckland Serviced Apartments – A Favorite for Families in Auckland
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Key details
About the Hotel
363 Queen Street, Auckland, 1,
-
Close to the city center
Great
8.6
8.9
/10
4.2
4.0
/5
Loved by Quest Auckland Serviced Apartments guests
Central location
Helpful staff
Clean apartment
Great value
Quality room
Easy check-in
"The view was great and we had minimal road noise."
John and Barb F from Australia
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"We especially love our unit facing the Myers Park."
Anonymous
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"The best customer service we have ever received they were brilliant, 2 bedroom apartment was so clean , so much room, handy having a kitchenette and washing machine when travelling."
Susan from Australia
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Quest Auckland Serviced Apartments: 4-star serviced apartments with kitchens in Auckland CBD
Apartments & Suites
Quest Auckland Serviced Apartments offers 81 apartments that range from studios to Two Bedroom Executive Apartments, accommodating families and larger groups. Each apartment includes a fully equipped kitchen, a washer and dryer in the bathroom, and a private balcony with park or city views. Selected apartments provide direct views of Myers Park and the Sky Tower, with some guests watching New Year fireworks from their balcony.
On-Site Dining
Cafe Quest serves an a la carte menu for breakfast and lunch, offering guests a meal option without leaving the building. The hotel also provides a grocery delivery service, allowing guests to stock their kitchen with fresh ingredients for self-catering. Complementary Tim Tams, coffee pods, and hot chocolate are placed in each room upon arrival.
Family-Friendly Accommodations
Two-bedroom apartments with two bathrooms provide space and privacy for families of four or small groups. Babysitting and child services are available upon request, and the hotel can arrange additional bedding configurations before check-in. The location near Myers Park gives children a nearby outdoor space for play.
Business & Guest Services
A business centre with fax and photocopying services supports corporate guests attending conferences in the Auckland CBD. The hotel offers express check-in and check-out, luggage storage, and a daily housekeeping service that refreshes the apartment. A fitness centre is available on-site for guests who want to maintain their workout routine.
Location & Nearby Attractions
The hotel sits on Queen Street, a 5-minute walk from the Civic Theatre and a 10-minute walk from Sky City Casino. Aotea Square and the Viaduct Harbour are within a 15-minute walk, placing guests close to Auckland's main entertainment and dining venues. Auckland Airport is a 25-minute drive away, and public bus stops are immediately outside the building.
Highlights
Rooms: Studios to Two-Bedroom Executive Apartments with kitchen and washer/dryer
Dining: Cafe Quest a la carte menu + grocery delivery service
Family: Two-bedroom units with two bathrooms and babysitting options
Business: Business centre, express check-in, luggage storage
Location: 5 min walk to Civic Theatre, 10 min to Sky City Casino
Parking: On-site garage with EV charging station (first-come, first-served)
“What stands out here is the practicality for families or business teams. The apartments, from studios to two-bedrooms, include full kitchens, which I think is a real advantage, and the location puts you within walking distance of the city's attractions. I particularly like the grocery delivery service-very convenient for longer stays and self-catering.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
One-Bedroom Apartment
2 persons
47 sq. feet
1 Double bed
Air conditioning
Balcony
room details
Studio
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Executive Studio
2 persons
30 sq. feet
1 Double bed
Air conditioning
Balcony
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.8/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Private parking is possible on site at NZD 30 per day.
Services
Laundry
Dry cleaning
Grocery shopping service
Business
Business centre
Fax/Photocopying
Children
Cots
Babysitting/Child services
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Quest Auckland Serviced Apartments Location
363 Queen Street, Auckland, 1,
Explore Auckland
Local Highlights Near Quest Auckland
Top Attractions
Activities
Dining
Entertainment
SkyTower
10 minutes' walk
Iconic tower offering panoramic views of Auckland; features skywalk and bungee jump for thrill-seekers.
Auckland War Memorial Museum
30 minutes' walk
A treasure trove of New Zealand's heritage with exhibitions on natural history and Maori culture; free admission on certain days.
Auckland Art Gallery Toi o Tamaki
13 minutes' walk
Home to an extensive collection of national and international art; stunning architecture with immersive exhibitions.
Albert Park
13 minutes' walk
Lush park featuring historic sculptures and beautiful gardens; a serene spot perfect for a leisurely stroll or picnic.
Mount Auckland Atuanui Walkway
6 minutes' walk
Scenic walking trail with stunning views; great for all skill levels and perfect for those seeking a bit of adventure.
Auckland Spa
5 minutes' walk
Relaxing spa offering massages and wellness treatments; perfect for winding down after a busy day in the city.
Balcony Bar & Grill
1 minute' walk
Charming atmosphere with a diverse menu featuring local favorites; ideal for casual dining with a beautiful view.
Fujisan Japanese Restaurant
2 minutes' walk
Authentic Japanese cuisine with sushi and teppanyaki; cozy setting perfect for romantic dinners or family meals.
Le Garde-manger
2 minutes' walk
French-inspired cafe with local ingredients; well-known for its artisanal pastries and delightful brunch offerings.
SKYCITY Auckland
10 minutes' walk
Vibrant complex with casinos, restaurants, and bars; hosts live music and performances, catering to all ages.
Spark Arena
25 minutes' walk
Major event venue hosting concerts and sports; lively atmosphere with a variety of entertainment options.
Tips on navigating the city
City Centre
Auckland 17 min · 4600 ft
Airports
Auckland (AKL) 41 min · 17.0 mi
Great Barrier (GBZ) 179 min · 74.0 mi
Train
Train Station - Britomart 16 min · 4300 ft
Train Station - Grafton 17 min · 4600 ft
Bus
Bus stop 3 min · 700 ft
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Check Rates
Property information and rules
Check-in
from 14:00-20:00
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at NZD 30 per day.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Year renovated:
2011
Number of floors:
16
Number of rooms:
81
Former name
Quest Auckland
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 733 verified reviews
8.6 /10
Great
92 %
Recommend
Breakfast
10.0/10
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Free Wi-Fi
9.1/10
Location
9.0/10
Paid Wi-Fi
8.5/10
Staff
9.3/10
Value for money
8.6/10
Pros
Spacious apartment
Helpful staff
Comfortable beds
Cons
Building noise
Guest reviews
based on 1520 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Quest Auckland Serviced Apartments
What are the check-in and check-out times at Quest Auckland Serviced Apartments?
Check-in is at 14:00 and check-out is at 11:00.
What are some nearby attractions to Quest Auckland Serviced Apartments?
Nearby attractions include Sky City (1 km), Civic Theatre (0.5 km), and Aotea Square (1 km).
Which amenities are available in the rooms at Quest Auckland Serviced Apartments?
Rooms include air conditioning, a flat-screen TV, a kitchenette, and laundry facilities.
Is there an on-site dining option at Quest Auckland Serviced Apartments?
The hotel features an on-site restaurant, Cafe Quest, offering an à la carte menu.
What fitness facilities are offered at Quest Auckland Serviced Apartments?
Guests have access to a fitness centre and fitness classes.
Are there grocery delivery services available at Quest Auckland Serviced Apartments?
Grocery delivery service is available for guests to have groceries delivered to their apartment.
How far is Quest Auckland Serviced Apartments from Auckland Airport?
The hotel is a 25-minute drive from Auckland Airport.
What family-friendly features does Quest Auckland Serviced Apartments offer?
The hotel provides options for cots, babysitting/child services, and family-sized apartments.
Can I connect to the internet at Quest Auckland Serviced Apartments?
Free Wi-Fi is available throughout the hotel.
What types of apartments are available at Quest Auckland Serviced Apartments?
The hotel offers studio and one or two-bedroom apartments, some with private balconies.